For agencies

Every client’s desk, one login.

Stop opening six tabs to find out which client is waiting. QuickDesk keeps each client’s desk separate, and puts what is open and waiting longest across all of them on one board.

Built in the UK, with hosting and data handling you can put in front of a client without hedging.

Waiting longest, across every client
  • Wren & Co12open3d
  • Halcyon Bikes4open6h
  • Foldwell1open40m
How it works

Built for running other people’s desks.

A separate desk per client

Each client gets their own workspace, their own widget and their own history. Nothing bleeds between them, and a client never sees another client's name.

One agenda across all of them

Instead of opening six desks to find out who is waiting, QuickDesk shows how many tickets are open on every client you run and which one has been waiting longest.

Add a client, pause a client

Spin up a workspace when you win the account. Suspend it when the contract ends, without deleting the history you may need later.

Your team, your permissions

Give each person the access their job needs. The rules are enforced on the server, not just hidden in the interface.

Questions

The bits worth asking about.

Can a client see the other clients?

No. Workspaces are separate, and access is checked on every request rather than filtered in the browser. A client sees their own desk and nothing else.

Where does my clients' data live?

Core records stay in the UK on hardware we own. Tone and duplicate detection run there too. An optional AI reply draft sends only bounded context through our configured provider when an agent requests it. See the full map.

How do I get set up as an agency?

Email hello@quickdesk.co.uk and tell us how many clients you run. We will set the agency up with you rather than leave you to guess at it.