Know what they bought before you reply.
QuickDesk puts your shopper’s order history beside their message, so you answer “where is my order” in one reply instead of three.
Built in the UK, billed from £19 a month, and your shoppers’ messages never leave our hardware.
Hi - has my starter kit shipped yet?
- #1042Sourdough Starter Kit x1Unfulfilled£38.00
- #1035Banneton + Lame x1Delivered£24.50
Live on your storefront this afternoon.
- 01
Install from your Shopify admin
Add QuickDesk from your admin and it creates your desk and links your shop. Nothing to copy, nothing to configure first.
- 02
Switch the widget on in your theme
QuickDesk ships a theme block, so the chat launcher goes on your storefront from the theme editor rather than a code edit.
- 03
Answer with the order in front of you
When a shopper messages, their Shopify profile and recent orders load beside the thread - what they bought, what it cost, whether it has shipped.
The bits worth asking about.
How does billing work if I install from Shopify?
Your plan is billed through Shopify alongside the rest of your shop, and you change it from your Shopify admin rather than here.
Do my shoppers' messages leave the UK?
No. Conversations and customer details stay on hardware we own in the UK, and the AI that reads tone and spots duplicate tickets runs on the same machine. See the full map.
What if a shopper emails instead of using chat?
It lands on the same thread. Chat and email are one conversation in QuickDesk, so the history never splits into two places you have to check.