Billing and account

Understand plans, billing, and usage

Review the current plan, renewal, seats, conversations, and available changes without unexpected automatic overages.

Read the period board

Billing shows the active plan, billing cadence, renewal timing, and current usage. Use these figures to plan capacity before a limit affects the team.

Compare the full change

When changing plan or cadence, review the quote and effective timing shown before confirming. Trial and zero-amount changes may not include an immediate charge. Moving down a plan shows the credit it leaves on the account before you confirm.

Find bills and stop a plan

Invoices and payments further down the page holds every bill and receipt. Cancelling and restarting a plan both happen on this page too, so nothing here needs an external billing site.

Know the billing owner

Only authorised members should change subscriptions or payment details. Shopify-billed subscriptions may direct management back to Shopify admin.