Find an invoice or receipt
Invoices and payments on the Billing page lists every bill, with its date, amount and whether it is paid. View opens the full invoice and PDF downloads a copy for your records. An unpaid bill shows Pay instead, which opens the secure payment page.
Change or move down a plan
Pick any plan on the Billing page and confirm the quote. Moving up charges the difference for the rest of the period. Moving down leaves the unused money on the account as credit, which pays later bills automatically. A move down is refused while the workspace has more people or more websites than the smaller plan holds, so remove the extras first.
During a free trial there is nothing to pay, so Try Starter instead simply swaps which plan you are trying. The trial still ends on its original date, and the workspace moves to the Free plan then unless a plan is chosen.
Cancel and change your mind
Stop your plan sits below the plan cards. Cancel my plan there asks you to confirm first, then stops the plan renewing. Nothing switches off that day: the workspace keeps everything until the date shown, then moves to the Free plan. An AI assistant add-on stops at the same time. Until that date the banner at the top of Billing offers Keep my plan, which restarts it with nothing lost.
Update the card on file
Manage billing opens the secure payment page where the card and billing address are held. Card details are never stored in QuickDesk. It is only offered once a card is on file, so a trial started at signup does not show it.